Handling Aggressive Behaviours - 2

This is a 3-part video presentation for staff members showing techniques on how to handle patients/residents with aggressive behaviour. Topic includes:
1. Aggressive Behaviours
2. Stages of Escaltion
3. Behaviours client may exhibit and the action you can take as a staff member
4. Self-defense techniques

Video quality is not so good but still its information is very ideal.

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